Professional service agency owners, staff, and contractors are usually only focused on one thing — that’s providing the best service to clients. Of course, that’s a great thing. The only problem is that this type of tunnel vision can be problematic to your own business.
If you’re so focused on producing the best work for your clients, you can lose sight of important internal projects around your company. It’s easier said than done to find the time to work on internet projects, but the reward is more than worth it.
Below, you’ll find some reasons why you should treat internal projects with the same importance as client work.
Let’s say that you’re planning some major adjustments to your website. These adjustments will allow you to reach a newer target audience with a service just for them so you can make more money.
However, some client projects come up, delays happen, and you’re suddenly too busy to handle the website overhaul. Because you didn’t make time for your website, you’re going to miss out on vital revenue in the future.
This can be a major blow to your business, especially in times where cash flow is a bit stagnant.
Here’s another example — you’ve noticed a bottleneck in the way your employees deal with contractors on client projects. However, you’re so busy that you forget or ignore to fix the situation by using a third-party communication software.
What happens is that you can potentially drag out client projects, which can lead to unsatisfied clients and hurt your bottom line. With that said, there are certain internal projects that will ultimately keep your business running smoothly.
Never make the mistake of forgoing these projects just because you’re running low on bandwidth. These decisions can come back to hurt you later.
If you notice that your employees are hemorrhaging their time to unnecessary projects from contractors and are becoming exhausted, then you need to step in and help. Otherwise, your staff can become overworked and more likely to burnout.
An internal project could be creating a system to oversee these interactions and ensure that everyone is working diligently on client work. This way, employee morale increases and you can avoid burnout in the future.
Whether you’re planning on trying out a new accounting software or CRM, handling these internal projects immediately can help your agency stay organized, improve communications, and boost sales and revenue.
It may seem difficult, but it’s important to make time for these projects. This way, you can make sure your business is running smoothly with just a few hours of your schedule.
As you can see, prioritizing internal projects can be a hassle when you’re bogged down with client work. Fortunately, Net Net makes this task both convenient and less time consuming.